After The Grief: A Case Study
Written by Deb Dorchak - November 10, 2011 3 CommentsAt Blue Sun it’s not unusual to have a client or friend drop us a line and ask us what we think about their latest project, even when it’s a project they didn’t hire us to do for them. We love this about our peeps. They’re an independent lot. They take chances and stretch their wings and they do it from a place of confidence because they know we want to see them fly.
Critiques are something Wendi and I do often. We do them for our clients, we do them for our friends and we do them between ourselves. No matter what, the advice comes from a place of love and understanding. There’s nothing worse than having someone tell you your project is “GREAT!” when it really isn’t and they’re just trying to spare your feelings. That kind of attitude helps no one. People know that when they come to us, we’ll gently tell them what we really think.
Nobody likes to walk out of the restroom with toilet paper stuck to the bottom of their shoe.
After The Grief
A few weeks ago, we got an email from Mary McCann. Mary is a lovely woman and has a start up biz called From ME to You. She makes fantastic, handmade chocolate gifts for all kinds of occasions.
Mary had another project in mind that started to form on her last visit to Asheville, NC at the Christine Kane Gold Mastermind meeting. At that meeting, Wendi helped outline a coaching workshop for people dealing with grief. When she got home, Mary started to put her idea into action and the first step for her was to create a flier.
What Do You Think?
I can’t stress enough how much I admire the courage our clients have. It takes a lot of guts to send your work to a professional for a critique. I’ve had to do it myself on occasion. The underlying trepidation never goes away. You want people to like what you do.
Mary sent us her flier. When I look at projects like this I have to keep in mind that not everyone has the same skill set I do or the same tools. My internal, private, thank-god-no-one-but-the-cats-can-see-me response is “Oh no, no, no…this won’t do.”
This is in no way a slight against Mary or anyone else. My inner artist just looks at things and instantly thinks about how it can be improved.
I also know that Mary spent a lot of time and effort on this. There’s another part of me that’s applauding and very proud of her for stepping out and being pro-active.
That whole response takes an internal time of a whopping three seconds before I settle in for the critique.
Give It To Me Straight, Doc
Take a look at the original flier Mary sent us. Click on the image to the right to enlarge it. Here’s what I saw right away:
- The border down the side was very distracting and the butterfly didn’t fit
- The sunset/sunrise image was grainy. Mary needed a crisper image up there
- Title and tagline need to be more prominent and the the title could be bigger
- The spacing between the words in the content was odd, like everything was forced to spread out
- The bullet points needed to be indented under the sub headers instead of lined up against the border decoration
- The title “After the Grief” and the contact information at the top was very small. For the most important part of the whole flier, it needed to be much larger.
Wendi also took a look at the copy itself and noted a few places for improvement. One of the most important bits of Wendi’s side of the critique was this:
“If you do nothing and send it out just like it is, it will work, but it sends an impression of a quickly tossed together flyer, and I know that isn’t what it was. So a few tweaks would make a big difference.”
*Smack* I Coulda Had A V8!
At this point, Mary had two choices. She could take our advice and try to revise the flier herself or she could take us up on our offer to do it for her.
Here’s the thing that our clients forget; we do more than just the BIG projects. We do small ones, too. We’re as happy to do a flier or simple template as we are to do a whole site with all the bells and whistles. This is our genius work. We will gladly take it off your hands so you can focus on YOUR genius work!
What did Mary say?
“Yes … please take it off my hands and work your magic!!!”
What We Did
The very first thing we did was ask Mary what elements of the design were important. Was the butterfly a logo she already had made for the group? Did she want a sunset in there?
The butterfly wasn’t a logo, it was clip art. But…the image of a butterfly was important and a symbol for the group. I knew if I found the right butterfly image, the sunset wouldn’t be necessary for an embellishment.
I decided the fonts I chose and the right picture would be enough. This had to be clean, classy and quietly tasteful. It had to show that beneath the grief of losing a loved one there was hope.
After a brief search on iStock, I found the perfect image. The bright blue butterfly was a lovely spot of color for a classic black and white layout. I also chose a flowing font that wasn’t overly ornate and had just the right amount of movement.
The final result was stunning. Click on the image to the right to enlarge. The whole look and feel of the flier was transformed and Mary was very happy about it.
Simple Solutions
When done properly, critiques are great opportunities for brainstorming. The give and take of both sides can take a project and elevate it far beyond what the creator first envisioned. For an artist, the critique is something to be embraced and recognized as a valuable tool in the old paintbox.
What do you need help with? Let us know, we’d love to hear from you.




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Read the Comments
3 Outstanding Responses to "After The Grief: A Case Study"
Joy on November 10, 2011 at 9:09 pm | Permalink
Woo hoo!
Thank you so much for this post, opening the way to understanding more of your skills and talents, Deb and Wendi!
Love, love the improvements you made to Mary’s flyer!!
Shirley on November 12, 2011 at 10:35 pm | Permalink
Deb and Wendi, you have sprinkled pixie dust on this brochure. I agree with all the changes you made, and I know Mary must be proud of it also. Well done!
Shirley recently posted..Janet Oberholtzer: Because I Can
Deb Dorchak on November 14, 2011 at 7:53 pm | Permalink
Thank you both! I love writing up these case studies for you all. It’s fun showing what goes on behind the curtain and hopefully gives you all a better understanding how the process works here.
Let me know if there’s any other mysteries you’d like me to write about!
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